MowShop
  • Unbeatable Prices
  • We're Rated Excellent
  • Over 100 Years of Experience
  • Nationwide Service Depots
  • Nationwide Service Depots
  • Sealey Authorised Dealer
  • Unbeatable Prices

Description

Easy to assemble and safe to use. • Folds down flat for storage and transportation. • Holds logs up to Ø230mm. • Compatible with chainsaw use for ease and safety.

Maximum Log Diameter: Ø230mm
Nett Weight: 10.3kg
Overall Size Folded (W x D x H): 440 x 90 x 690mm
Overall Size Open (W x D x H): 440 x 480 x 930mm

Delivery

Most products are kept in stock, and we aim to deliver your order within 1- 2 working days. If the item is out of stock, we will keep you informed of any major delays. 
MowShop shall not be held liable for any delays in delivering goods, nor shall they be held liable for delays caused to customers work commitments due to your order not arriving on time. 
MowShop shall not be liable to customers for charges for hire of alternate machinery or labour. MowShop will not be liable for compensation of any kind due to late delivery of machinery or failure of machinery or damage to property from delivery. 
Delivery of products is usually 1-2 days from receipt of order and clearance of payment. Delivery of tractors is usually 3 – 7 working days after receipt of order. 
Products will be despatched to your preferred address directly from our distributors. A detailed receipt, together with a copy of the credit card payment receipt, will be posted separately to you. 

Cancellation Rights: Returns & Refunds after delivery

In accordance with existing UK Distance Selling Regulations and the SafeBuy Web Trader Code you have the right to cancel your order within 14 days of receiving your goods if you wish to return the items.  
To be eligible for a return, ensure that the goods remain unused and are retained in their original packaging and are in the same condition that you received it. It must also be in the original packaging. 
You must contact us before returning an item on 0345 222 1538, failure to do so may result in us being unable to action the refund process. We take no responsibility for items that are returned without prior contact or without authorisation from ourselves. 
You must return your products within 30 days of delivery at your own cost and risk. Returns should be sent to MOWSHOP, Allscott, Telford, Shropshire, TF6 5ED We will refund the price you paid for such goods within 30 days of the date of receiving the returned items, provided that the goods are returned by you and received by us in the condition they were in when delivered to you.  
Items returned without prior agreement will be refused and returned to sender resulting in you being liable for an extra charge from the couriers. If MowShop arranges to collect your items the cost to the buyer would be £36. This amount will be deducted from any refundable amount. 
If the returned item has been USED or isn’t in its ORIGINAL PACKAGING devaluing the goods resulting in handling them beyond what is necessary to establish the nature, characteristics or functioning of the goods we will deduct a reasonable amount from the refund, up to the contract price to cover us being unable to resell the item for its full value. 
We advise you take photos of the item and packaging before returning as a record of its condition, in the event of any damage acquired by the couriers when in transit. Please ensure there is no petrol or oil in the products and any batteries are disconnected before returning the items. Do not send your purchase back to the manufacturer. We will require a receipt or proof of purchase. The item must be boxed and package correctly as advised by the courier, a courier will refuse to collect the item if it is not properly boxed and we will charge for failed collections.  
The product remains yours until successfully received and signed for by a member of Mowshop.  

About Sealey

Founded in 1978, Sealey is now known nationally and internationally as a leading brand of professional hand and power tools. Committed to sell only through a network of local, independent and national dealers, we have a reputation for providing the best products, best value and a service that is second to none. Operating from Bury St Edmunds, in the heart of East Anglia next to the A14, we are only 75 minutes from London and are in a prime position to deliver to locations nationwide, as well as export to over 70 countries worldwide.

Warranty

Warranty Claims

For chargeable repairs, see Chargeable Repairs.

“I Have A Warranty Claim To Return To Sealey – What Do I Do Next?”

  1. Obtain proof of purchase from the customer – If you don’t have this, we cannot process the return under warranty.
  2. Gather as much information about the fault as possible and enter it onto your own returns note. Just entering ‘Faulty’ or ‘Not Working’ is not sufficient and if the problem is intermittent, our engineers may not pick up the problem during the inspection process.
  3. Pack the unit for return to us and clearly mark the parcel/Goods. Note that if collecting by carrier, some will not accept bare metal and will expect the Goods to be correctly packed. Note please be sure to empty product of fuel before returning them (generators, space heaters, washers etc), carriers may refuse collection otherwise.
  4. Ensure you include a clear copy of your returns note, description of the fault and copy of proof of purchase – please ensure you have one returns note per returned unit.
  5. Contact our sales office to arrange collection:
    Tel: +44 (0)1284 757500
    Email: sales@sealey.co.uk
  6. Ensure the Goods are available for collection by the appointed carrier. You may be charged for failed collections.

Below you will find a few hints for dealing with the customer concerning common warranty claims. If you familiarise your staff with some of the product knowledge itemised, you may be able to deal with some problems over the counter.

Warranty Statement

Details of our Warranty can be found in section 4 of our Terms of Business at the front of this publication.

Our warranty will cover individual replacement of any component which has failed as a result of defective material or manufacture. It does not cover the replacement of an entire set of tools or product. It does not cover abnormal wear and tear, abuse or misuse. For a more comprehensive explanation, see section 4.4 of our Terms of Business.

Exceptions

Please refer to section 4.4 of our Terms of Business for more information.

Transport Of Warranty Goods

Please refer to section 5 of our Terms of Business for more information.

NOTE: Sealey does not collect Goods directly from the consumer’s/trader’s premises either by carrier or on their own vehicles. In the event that this is the only practical option, Sealey reserves the right to make a reasonable charge for carriage and handling either to or from the consumer (including any missed collections). Unauthorised carriage forward shipment are not accepted by our Goods-in Department. We will normally make the collections when making deliveries to your premises. Please make sure Goods are properly packed for transport and that they are accompanied by the correct paperwork.

Validation

In order to be validated, a proof of purchase (invoice or receipt) must be supplied with any returned item where Warranty is claimed. Sealey will refuse Warranty if the Goods are outside the warranty time period or if the Goods appear to have been subjected to abnormal wear and tear or misuse and/or abuse. In such cases, the dealer will be contacted to agree the cost before a repair is made (unless the repair is below £40 plus VAT nett – see the Warranty Claim Process below).

Consequential Loss Or Damage

Please refer to section 6 of our Terms of Business for more information.

Please note that Sealey does not accept claims for the hire or purchase of replacement tools or equipment in the event of a failure under Warranty.

The Warranty Claim Process

In the course of processing a warranty claim, our Service Department may fit consumable items such as blades, welding consumables (wire, tips, nozzles, etc) or filters etc. These items will be used to validate the working of the product and will be left fitted to the machine on return to the dealer. In agreeing to our terms and conditions, the dealer will be liable for the fitment of up to £40 plus VAT nett of spares and consumables per machine without notice. Sealey are legally obliged to apply a PAT test to all electrical equipment. Sealey may also charge without notice a £9.95 plus VAT nett environmental charge for the safe disposal of fluids and WEEE. We reserve the right to make safe the electrical supply cable and plug and may make a reasonable charge for this – even on a warranty repair. In the same way, Sealey are required to return repaired equipment with the correct safety guards in place and we may make a reasonable charge for this – even on a warranty repair.

We try to move your claim items through our workshop as quickly as a quality repair will allow. In the same way a garage would make a charge for oil, screen wash and filters used in a free service, Sealey will fit parts and consumables to your customer’s product to ensure that they are set up properly and in A1 working order. In an effort to speed this process, we will only seek your permission to fit parts and consumable items if the value exceeds £40 plus VAT nett. We suggest that you inform the customer of this charge prior to the return of the item and allow for your margin in this e.g. advise them that the minimum is £54.95 plus VAT. This charge very much depends on the type of product returned. Note that the Environmental Charge covers the safe disposal of liquids such as kerosene, petrol, diesel, oils and items covered by the WEEE regulations removed from products in the course of carrying out a repair.

Chargeable Repairs

“I Have A Chargeable Repair To Return To Sealey – What Do I Need To Know?”

Because of the high cost of labour, we will not automatically prepare an estimate on any item sent to us for a chargeable repair. Instead we will automatically repair and return the item unless the cost of the repair exceeds the Average Repair Cost as outlined in the table on the following page. If the cost of the repair exceeds the Average Repair Cost value we will estimate the cost of the repair and contact you. A detailed invoice showing parts used will be provided with each repair. Repair costs indicated are at dealers’ nett prices; please add your own mark-up.

By returning machines to us for repair, you are authorising us to undertake the work up to the average cost of repair as indicated in the table on the following page. Labour is charged at £39.95 per hour.

Of course labour cost is the reason for the high cost of repairs. Sealey stock more than £3,000,000 worth of spare parts at competitive prices. Parts can be purchased at competitive rates allowing the repair to be carried out locally by the distributor or end user.

Average Repair Cost Price Guide
Machine Value at List Price Average Repair Cost
Up to £99.99 Advise customer to buy parts or replace
£100.00 to £124.99 £87.95
£125.00 to £149.99 £94.95
£150.00 to £189.99 £106.95
£190.00 to £299.99 £117.95
£300.00 to £549.99 £142.95
£550.00 to £849.99 £164.95
£850.00 to £1000.00 £199.95

Repair Guarantee

All authorised repairs made by and on behalf of Sealey are subject to a 6 months parts and labour guarantee. This only applies to the replacement parts fitted during the repair.

IMPORTANT

Hydraulic/Lifting Equipment Repairs And Servicing

Please use our hydraulic service agents for all hydraulic repairs. They are authorised to arbitrate on warranty work. Please do not return jacks or other hydraulic products to our Bury St. Edmunds HQ for servicing or repair. We do not handle them here due to the heavy cost of freight.

Carrier Collections

We can arrange for a carrier to collect at competitive rates, any item for repair or servicing by us at our Bury St Edmunds HQ.

Dealers in Northern Ireland, Scotland and Offshore Islands will often find that the high freight costs makes the returning of items to us uneconomical. In this case, please verify prices with your local service agent.

 

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