MowShop
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Description

RAPID HEXA – FOR 3/8″: HIGH CUTTING PERFORMANCE SAW CHAIN WITH FAST SHARPENING

The STIHL 3/8″ Rapid Hexa full chisel saw chain sets new standards for chain performance, service life and ease of sharpening. Designed with professionals in mind, it is the ideal saw chain for forestry and harvesting wood. Hexa is available in 1.6mm 3/8” pitch and is compatible with all professional petrol models from the MS 362 – MS 661.

  • 10% cutting performance Due to the narrower kerf, Rapid Hexa saw chain gives a 10% improvement in cutting performance compared with Rapid Super saw chain – for maximum output during felling work.
  • Sharp for longer The hexagonal file sits perfectly in the profile of the cutting tooth, meaning it’s easier to achieve a high quality finish that stays sharper for longer.
  • Quicker and easier sharpening The optimum fit of the Hexa cutting tooth and Hexa file also makes sharpening much quicker and easier than with a round file. The ideal sharpening angle is achieved every time the chain is sharpened.
  • Longer service life As Rapid Hexa saw chain needs sharpening less often, its service life is longer as a result.

The STIHL Rapid Hexa chain is based on the patented, exclusive STIHL Hexa system. Only the Hexa file can be used to sharpen the Hexa saw chain. Find out more about Hexa here: www.stihl.com/hexa.

  • Can only be resharpened with a Hexa file
  • High-performance saw chain with innovative tooth shape
  • Long chain life thanks to almost perfect re-sharpening
  • Quick and easy re-sharpening with the Hexa system

TECHNICAL DATA

Chain pitch 9.32mm/3/8″
Drive link thickness 1.6mm/.063″
Bar length 40cm/16″,45cm/18″,50cm/20″,63cm/25″,71cm/28″,75cm/30″,90cm/36″
Required File size 5.2mm RH / 13/64“

Delivery

Most products are kept in stock, and we aim to deliver your order within 1- 2 working days. If the item is out of stock, we will keep you informed of any major delays. 
MowShop shall not be held liable for any delays in delivering goods, nor shall they be held liable for delays caused to customers work commitments due to your order not arriving on time. 
MowShop shall not be liable to customers for charges for hire of alternate machinery or labour. MowShop will not be liable for compensation of any kind due to late delivery of machinery or failure of machinery or damage to property from delivery. 
Delivery of products is usually 1-2 days from receipt of order and clearance of payment. Delivery of tractors is usually 3 – 7 working days after receipt of order. 
Products will be despatched to your preferred address directly from our distributors. A detailed receipt, together with a copy of the credit card payment receipt, will be posted separately to you. 

Cancellation Rights: Returns & Refunds after delivery

In accordance with existing UK Distance Selling Regulations and the SafeBuy Web Trader Code you have the right to cancel your order within 14 days of receiving your goods if you wish to return the items.  
To be eligible for a return, ensure that the goods remain unused and are retained in their original packaging and are in the same condition that you received it. It must also be in the original packaging. 
You must contact us before returning an item on 0345 222 1538, failure to do so may result in us being unable to action the refund process. We take no responsibility for items that are returned without prior contact or without authorisation from ourselves. 
You must return your products within 30 days of delivery at your own cost and risk. Returns should be sent to MOWSHOP, Allscott, Telford, Shropshire, TF6 5ED We will refund the price you paid for such goods within 30 days of the date of receiving the returned items, provided that the goods are returned by you and received by us in the condition they were in when delivered to you.  
Items returned without prior agreement will be refused and returned to sender resulting in you being liable for an extra charge from the couriers. If MowShop arranges to collect your items the cost to the buyer would be £36. This amount will be deducted from any refundable amount. 
If the returned item has been USED or isn’t in its ORIGINAL PACKAGING devaluing the goods resulting in handling them beyond what is necessary to establish the nature, characteristics or functioning of the goods we will deduct a reasonable amount from the refund, up to the contract price to cover us being unable to resell the item for its full value. 
We advise you take photos of the item and packaging before returning as a record of its condition, in the event of any damage acquired by the couriers when in transit. Please ensure there is no petrol or oil in the products and any batteries are disconnected before returning the items. Do not send your purchase back to the manufacturer. We will require a receipt or proof of purchase. The item must be boxed and package correctly as advised by the courier, a courier will refuse to collect the item if it is not properly boxed and we will charge for failed collections.  
The product remains yours until successfully received and signed for by a member of Mowshop.  

About Stihl

When it comes to chainsaws and garden power tools, STIHL has been setting the standards for over 90 years. Combining state-of-the-art engineering, quality design and excellent service, there is no wonder why our products can be found in over 160 countries around the world.

Warranty

Stihl Warranty periods as as follows:

2 Year Warranty Period – DOMESTIC USERS

All machines shown in the current STIHL Sales Catalogue are covered for a period of 2 years** from the date of purchase by the Owner, when used for the designed purpose of that product by Domestic Users.

**STIHL High Pressure Cleaners are covered for an extended warranty period of 3 years in Domestic use.

See below for STIHL Grounds care applicable warranty periods.

All batteries and chargers for cordless products shown in the current STIHL Sales Catalogue are covered for a period of 2 years from the date of purchase by the Owner, when used for the designed purpose of that product by Domestic Users.

1 Year Warranty Period – PROFESSIONAL USERS

All machines shown in the current STIHL Sales Catalogue are covered for a period of 1 year** from the date of purchase by the Owner, when used for the designed purpose of that product by Professional Users (Including Hire, Rental and Construction Industry, Farm and Estate).

STIHL AS System, AI Line and AK System cordless products are not covered under warranty when used by Professional Users (including Hire, Rental and Construction Industry, Farm and Estate).

**STIHL High Pressure Cleaners are covered for an extended warranty period of 2 years in Professional use. NOTE: There will be no extension to the warranty period on products sold to the Hire, Rental and Construction Industry. The existing 1 year warranty period will remain for these products.

See below for STIHL Grounds care applicable warranty periods.

Ignition modules – There is a 2 year warranty on ignition modules.

**STIHL AP System Tools, Batteries and Battery products are covered for a period of 2 years from the date of purchase by the Owner, when used for the designed purpose of that product by Professional Users (including Hire, Rental and Construction Industry, Farm and Estate).

Spare Parts

Spare parts are covered by a 1 year warranty.

Warranty Periods – STIHL Grounds care Products (Mowers, Tillers, Shredders, Scarifiers & iMOW®)

All products shown in the current Sales Catalogue are covered for the period as shown below:

Product Domestic Use Professional Use Hire, Rental and Construction Industry
2, 3, 4, 5, 6 and R Series Lawnmowers 5 years* 3 Months 3 Months
R4, T4, T5 & T6 Series Ride-on Mowers 5 years* 3 Months 3 Months
MB 4 RTP, MB 655 RS 5 years* 1 year 1 year
7 Series Lawn mowers 5 years* 1 year 1 year
Lawn Scarifier 5 years* 3 Months 3 Months
Tillers and Shredders 2 years 3 Months 3 Months
Lawn mower Deck 2, 3, 4, 5, 6 & R Series 10 years* 3 Months 3 Months
Mono Handlebar 2, 3, 4, 5, 6 & R Series 10 years** 3 Months 3 Months
Mono Handlebar 7 Series 10 years** 5 years** 5 years**
iMOW® 5 years* 5 years* 3 Months

 

PPE – Personal protective equipment is covered for a period of 1 year for all user types.

* Subject to product registration and annual servicing (otherwise 2 years)
** Whole handlebar mechanism

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